# Quick PIT | Point In Time Count App — Full text > Powerful and easy to use mobile survey app for the HUD Point in Time count _Part 1 of 1. Generated from the site’s Markdown renderings._ --- title: "Home" type: "page" published_at: "2024-01-06T11:51:32+00:00" modified_at: "2026-07-06T09:05:19+00:00" url: "https://quickpit.app/" excerpt: "The Quick PIT App Now Available On: What is the Quick PIT App? Quick PIT is a modern app specifically tailored for conducting efficient and accurate HUD Point in Time (PIT) surveys, a crucial tool in addressing unsheltered homelessness. Our..." markdown_url: "https://quickpit.app/index.md" --- # What is the Quick PIT App? The Quick PIT App is a modern app specifically tailored for conducting efficient and accurate HUD Point in Time (PIT) surveys, a crucial tool in addressing unsheltered homelessness. Our app is thoughtfully designed to offer a seamless experience for Continuums of Care (CoCs), empowering them with advanced technology to further their mission in ending homelessness. ## Available On: [Download Apple App Store](https://apps.apple.com/us/app/quick-pit-app/id6475746059) [Get it on Google Play](https://play.google.com/store/apps/details?id=com.choicetechs.quickpit) [Use The Web App](https://count.quickpit.app) ## Quick Pit Features ### Offline Capable Collect data effortlessly without constant internet connectivity, syncing up once you're back online. Secure Accounts ### Social Sign-In Supports Google, Microsoft, Apple accounts (Apple on iOS only), or passwordless email sign-in. Accurate Location ### Location Aware Automatically identify survey locations and streamline the data collection process. Dynamic Form ### Dynamic Surveys Conditional logic allows for surveys that adapt in real time based on responses for better data collection. Data Security ### Enhanced Security With data encryption both in transit and at rest, and powered by enterprise grade architecture, your data's security and privacy are paramount. Portal ### Admin Portal A dedicated portal for CoC admins to manage data, with features like custom survey creation, data mapping, and report generation. ## Admin Portal Guide [https://quickpit.app/admin-platform-guide/](https://quickpit.app/admin-platform-guide/)[https://quickpit.app/admin-platform-guide/](https://quickpit.app/admin-platform-guide/)[LEARN ABOUT THE ADMIN PLATFORM'S UNIQUE FEATURES](https://quickpit.app/admin-platform-guide/) ## About Choice Technology Solutions, LLC Behind Quick PIT is Choice Technology Solutions, LLC (CTS). Clint Johnson, owner and operator of CTS, is also a seasoned HMIS Administrator and consultant with extensive experience in data-driven solutions for CoCs. Quick PIT is not just an app; it’s a testament to our commitment to harness technology for social good. ## Join Us In Our Mission We invite CoCs to explore Quick PIT for future PIT counts, offering a modern solution to a complex challenge. Simply click below to complete a quick form and we will be in touch very soon. I WANT TO EXPLORE USING THE QUICK PIT APP FOR MY CONTINUUMFor more information about CTS and our other initiatives, visit the [Choice Technology Solutions website](https://nmbgeek.com). --- title: "Admin Platform Guide" type: "post" published_at: "2026-06-20T17:15:39+00:00" modified_at: "2026-06-24T11:53:32+00:00" url: "https://quickpit.app/admin-platform-guide/" excerpt: "Learn to run your Point In Time count with the Quick PIT admin dashboard: survey builder, counts, waivers, locations, reports, user roles, and live tracking." markdown_url: "https://quickpit.app/admin-platform-guide.md" --- Table of Contents # Admin Platform Guide & Frequently Asked Questions This FAQ is organized by feature. Use the table of contents to jump to a section. A guide for Continuum of Care (CoC) administrators to everything the Quick PIT admin dashboard can do. Quick PIT is the platform your CoC uses to run Point-in-Time (PIT) counts of people experiencing homelessness: volunteers and staff use the field app to record locations, conduct survey assessments, and sign waivers, while you use this dashboard to set everything up and watch it happen in real time. ## Getting started & the basics **What is the admin dashboard for?** It’s where you build and configure everything your field team uses, then monitor a count as it happens. From here you design surveys, schedule the count, manage your team and locations, publish training resources, send notifications, and watch results arrive live. **How is the dashboard organized?** The left sidebar groups pages into sections. From top to bottom you’ll see: - **Overview** (the home page) - **Build → Surveys, Question Bank, Waivers, Resources** - **Operations → Counts, Locations, Sheltered** - **People → Users, Alerts** - **Settings** and **Sign out** (pinned at the bottom) Near the top of the sidebar is a **“Current CoC” switcher**. If you administer more than one CoC, use it to choose which one you’re working in; it’s disabled when you only have one. **Is there a setup checklist?** Yes. A brand-new CoC with no counts yet shows a **Getting Started** checklist front and center on the Overview page. It has five steps that tick themselves off automatically as you complete them: create a survey, schedule a count, bind a survey to your count, add locations, and invite your team. Each step has an “Open” link that takes you straight to the right page. Once you’ve created your first count, the checklist tucks itself away behind a “Getting started” toggle button. [https://quickpit.app/wp-content/uploads/2026/06/getting-started.webp](https://quickpit.app/wp-content/uploads/2026/06/getting-started.webp)**Does the dashboard update live?** Only the **Live View** page updates in real time as surveys sync in. Every other page loads its data when you open it and refreshes after you save a change. ## Overview **What’s on the Overview page?** It’s your landing page and combines a snapshot of your CoC with live operations. [https://quickpit.app/wp-content/uploads/2026/06/Dashboard.webp](https://quickpit.app/wp-content/uploads/2026/06/Dashboard.webp)At the top is a header card showing your CoC’s code, name, and status. Below that are three summary cards — **Active users**, **Total Count** (surveys bound across active counts), and **Resources** — followed by the full **Live View** embedded right on the page so you can monitor activity without leaving home. ## Live View **What does Live View do?** It’s your real-time operations center during a count. A live connection to the database updates every number, chart, and map marker the moment a volunteer’s survey syncs. [https://quickpit.app/wp-content/uploads/2026/06/Map-Street.webp](https://quickpit.app/wp-content/uploads/2026/06/Map-Street.webp)**What can I see and control here?** - **Count selector** — defaults to the count happening right now; otherwise your default count, or the most recent one. - **Survey-kind filters** — All / Interviews / Observations / Sheltered. - **Time filters** — Entire count / Last 24h / Last hour. - **KPI cards** — people counted, households, interviews, observations, sheltered, volunteers, locations, and activity in the past hour. - **Activity map** — an OpenStreetMap view with circle markers that grow with the count. Toggle between **By location** and **By zip code**, and include or exclude **Sheltered** programs. Blue markers are street locations; teal markers are sheltered programs pinned at their address (falling back to the zip area if needed). - **People by zip code** table — people, sheltered, locations, and share percentage per zip. - **Submissions · last 24 hours** — an hourly bar chart. - **Demographics** — switch between Age, Gender, Race, and Veteran status breakdowns. - **Recent activity** — a privacy-safe feed of the latest submissions (survey type, place, and time — no personal details). **Who can see Live View?** CoC admins and platform admins only. ## Surveys & the Survey Builder **What are surveys here?** Surveys are the questionnaires your volunteers fill out. The **Surveys** page lists your templates and is the gateway to the Survey Builder. There are four kinds: **Interview**, **Observation**, **Sheltered**, and **Household Member**. **How do I create a survey quickly?** Use **Seed New Survey** to generate a pre-built template for any kind in one click: - **Interview** — populated with default HUD questions (pulled from your Question Bank; seed the Question Bank defaults first if it’s empty). - **Observation** — a self-contained standard unsheltered observation form. - **Sheltered** — for HMIS non-participating ES/TH/Safe Haven programs; attach it to a program on the Sheltered page. - **Household Member** — for non-heads of household; adult-only questions are hidden for minors. You can also start from scratch with **New Survey**. **How do I build or edit a survey?** Click a survey to open the **Survey Builder**. [https://quickpit.app/wp-content/uploads/2026/06/survey-builder.avif](https://quickpit.app/wp-content/uploads/2026/06/survey-builder.avif)At the top you set the survey name, kind, and an “Active (selectable for Counts)” checkbox. Below that you build the survey page by page: - **Add Page** to create sections; each page has an editable title. - **Add from Bank** to insert a reusable question from your Question Bank (searchable by friendly name or HUD element). - **Add Text** to insert text blocks in three styles: **Surveyor Read Text** (green — read aloud to the client), **Info Text** (neutral), and **Error Text** (red — warnings or instructions). - Reorder questions up/down, delete them, or expand a question to edit its prompt, guidance text, and Required toggle. (Answer options for bank questions are edited in the Question Bank, not here.) **Can I show or hide questions based on earlier answers?** Yes — that’s the **conditional (“skip”) logic**. Both individual questions and whole pages can be set to “Show only if…”. You choose a target question, an operator, and a value. Most questions support *equals / not equals / contains / does not contain*. Date-of-birth questions get age-aware operators — *greater than, less than, ≥, ≤,* and *between* (a min and max age) — so you can, for example, only show adult-only questions to people 18 and over. **What happens when I archive a survey?** Archiving sets it inactive so it stops appearing in count and program dropdowns, but it isn’t deleted and existing bindings keep working. Use the “Show archived” checkbox to see and restore archived surveys. ## Question Bank **What is the Question Bank?** A reusable library of questions — HUD-standard elements plus your own custom questions — that feed the Survey Builder. Build a question once and reuse it across surveys. [https://quickpit.app/wp-content/uploads/2026/06/question-bank.avif](https://quickpit.app/wp-content/uploads/2026/06/question-bank.avif)**How do I populate it?** Use **New Question** to add your own. New CoCs get a default set of HUD questions based on the current data standards. Click **Seed Default Questions** to add all the standard HUD questions at once. Existing questions are never overwritten, and you’re told how many were added. This is useful when new elements are added or changed. **What question types are available?** Info Text, Surveyor Read Text, Error Text, Short Text, Number, Date Picker, Approximate Date, Date of Birth (with Age), Social Security Number, Single Select, Multi Select, and Paragraph (multi-line, with voice dictation on mobile). **How do answer options work?** For Single/Multi Select questions, add options by typing a label and pressing Enter. For Multi Select you can mark an option **Exclusive** so picking it (e.g. “None of the above”) clears the others. **Can I delete a question?** You can delete your own custom questions, but HUD default questions cannot be deleted. Filter tabs let you view All, Defaults, or Custom questions. ## Waivers **What are waivers for?** Waivers are the liability/consent forms surveyors sign in the app. The **Waivers** page has two tabs: **Completed Waivers** (signed records) and **Waiver Templates** (the forms you write). [https://quickpit.app/wp-content/uploads/2026/06/waiver-template.avif](https://quickpit.app/wp-content/uploads/2026/06/waiver-template.avif)**How do I write a waiver?** Under **Waiver Templates**, use **New Template** or **Edit**. You set a Title, the **Body Content** (a rich-text editor with headings, bold, italic, links, and lists), and a **Consent Statement** (the checkbox text shown in the app). Both support a `{NAME}` placeholder that auto-fills with the signer’s name. You can also mark it Active and, for new templates, choose to deactivate previous active waivers. **How do I make everyone re-sign a waiver?** Creating a **new active template** forces all surveyors to re-sign before they can continue in the app. **Editing** an existing template only affects new enrollments — so if you need current users to re-sign, create a new template rather than editing the old one. Templates aren’t versioned; each stands alone. **Can I export signed waivers?** Yes. The **Completed Waivers** tab lists every signature (signee, email, waiver name, date signed in your CoC’s timezone) and lets you **Export PDF** of any signed record, which includes the rendered text, the signature, device info, the timestamp, and a verification hash. You can also preview and download a PDF of any template. ## Resources **What are resources?** Training and reference materials that appear in the field app for your members — orientation guides, FAQs, links, videos, and documents. [https://quickpit.app/wp-content/uploads/2026/06/resources.avif](https://quickpit.app/wp-content/uploads/2026/06/resources.avif)**What types of resources can I add?** - **Content** — a rich-text article (best for reading on a phone), with inline protected images. - **External Link** — a URL. - **YouTube Video** — paste any YouTube link; the video and thumbnail are detected automatically. - **File** — upload a PDF or document available only to signed-in members. **How do I control ordering and visibility?** Each resource has a **Status** (Draft / Published / Archived), a **Featured** toggle, and a numeric **Sort Order**. Featured items appear first, then by sort order, then by title. Only published resources show in the app. You can upload a thumbnail and reuse images from a per-CoC image library, and preview any resource as members will see it. **Heads-up on deleting:** Deleting a resource removes its record, but any files you uploaded to storage remain unless removed separately. ## Counts **What is a “count”?** A count is a PIT event: a date window plus the surveys and waiver the field app should use during it. Setting up a count is what connects everything you’ve built to the field. [https://quickpit.app/wp-content/uploads/2026/06/new-count.avif](https://quickpit.app/wp-content/uploads/2026/06/new-count.avif)**How do I schedule a count?** Use **New Count**. The form pre-fills smart defaults you can adjust: - **Count Name** — suggested automatically (e.g. “Your CoC’s 2026 PIT Count”). - **PIT Night** — defaults to the HUD-standard last Wednesday of January; changing it recomputes the window. - **Start/End Date Window** — defaults to the night after PIT night through about a week later. **All times are entered and shown in your CoC’s configured timezone.** - **Interview Survey** (required) and **Observation Survey** (optional). When an observation survey is set, an “Enable observation counting” toggle lets you hide it in the app without unbinding it. - **Household Member Survey** (optional) — used when adding non-head household members so minors aren’t asked adult-only questions. - **Waiver Profile** (required). - **Operational Notes**, a **review window** toggle (lets surveyors review their synced submissions for a set number of days), an **Active** toggle, and a **Set as Default Count** toggle. - **Review Window** is the number of days after a surveyor syncs their submissions that they can still review and modify their own synced responses in the app for the count, set per-count when you enable the “Allow end users to review synced submissions” toggle. **Can I delete a count?** Counts can be edited but not deleted from this page. If a bound survey template no longer exists, editing the count will prompt you to re-select it so the app never points at a missing survey. ## Locations **Who creates locations?** Locations (canvassing spots) can be created two ways: by **field users in the app** (where they’re private to the person who made them), or by **admins directly on this page** using the **+ New Location** button. This page lets you add locations, share them with members, and remove them. [https://quickpit.app/wp-content/uploads/2026/06/add-location.avif](https://quickpit.app/wp-content/uploads/2026/06/add-location.avif)**What can I do here?** - **New Location** — add a location directly from the dashboard so you don’t have to wait for a field user to create it in the app. The form asks for a **Name / address**, **City**, and **Zip code**. On save the address is geocoded to pin the location on the Live View map, and City and Zip auto-fill from the address when you leave them blank. You can also check which **assigned users** should see it (only those members see it in their app). Click **Create Location** to finish. - **Assign** — search your members and check who should see a location in their app. This is how you give a whole team access to the same spots. - **Delete** — a soft delete that removes the location from everyone’s app. It’s blocked if any survey responses are attached to that location. - **Search** — filter the list by name, city, or zip. **Important gotcha:** Assigning a location hands it over to admin management — it clears the original creator, so afterward that field user can no longer edit or delete it from the app; only admins manage it. Editing a location’s actual address still happens in the app. ## Sheltered Programs **What is the Sheltered page for?** Managing sheltered-count programs — HMIS **non-participating** Emergency Shelter (ES), Transitional Housing (TH), and Safe Haven (SH) programs that you count through Quick PIT. Victim Service Providers (VSPs) SHOULD NOT use the Quick PIT app at this time. We are actively working on a solution for VSPs to submit their aggregate data. [https://quickpit.app/wp-content/uploads/2026/06/sheltered-program.avif](https://quickpit.app/wp-content/uploads/2026/06/sheltered-program.avif)**How do I set one up?** Use **New Program**. You enter the program name, type (ES/TH/SH), and address. On save the address is geocoded so the program pins precisely on the Live View map (if geocoding fails, it still saves and falls back to the zip area). You then bind a **survey** (a Sheltered template is preferred) and choose **assigned users** — only those members see the program in their app. There’s an Active toggle, and deleting a program keeps its submitted surveys but removes it from assigned users’ apps. ## Reports Accurate and useful reporting is just as important as the data collection process. Using our reporting dashboard you can meet all of your compliance and custom reporting needs. **How do I create reports?** The **Reports** page generates HDX ready table shells and line level reports for reporting in other tools. [https://quickpit.app/wp-content/uploads/2026/06/Reports.webp](https://quickpit.app/wp-content/uploads/2026/06/Reports.webp)## Users, Invites & Roles **How do I manage my team?** The **Users** page shows your member roster — name, organization, email, roles, enrolled date, and last seen — and lets you invite people and change roles. [https://quickpit.app/wp-content/uploads/2026/06/Users.webp](https://quickpit.app/wp-content/uploads/2026/06/Users.webp)**How do I invite members?** Click **Invite Members**. You can: - Add individual emails and choose **Member** or **CoC Admin** for each. - **Import a .csv / .xls / .xlsx** file to bulk-add emails. Imported emails are always invited as **Members** — CoC Admin invites must be sent individually by design. Staged invites appear in a table before you send. **Send Invites** emails everyone; large lists are automatically sent in batches of 200. Resending is safe and never creates duplicates. A summary tells you how many were sent, were already members, were invalid, or failed to email. Invitees’ access applies automatically when they sign into the app with the invited email. **How do I change someone’s role?** Use **Promote to CoC Admin** or **Demote to Member** in the roster. Role changes take effect at the person’s next sign-in (claim refresh can lag up to about an hour). You can’t change your own role, and platform admins can’t be edited by CoC admins. **What about pending invites?** The **Pending Invites** table lets you see invite status and **Resend** or **Revoke** any outstanding invite. ## Alerts & Notifications **What does the Alerts page do?** It sends push notifications to all active members of your CoC. Each notification also lands in every member’s in-app inbox. [https://quickpit.app/wp-content/uploads/2026/06/alerts.avif](https://quickpit.app/wp-content/uploads/2026/06/alerts.avif)**How do I send one?** Fill in a **Title** and **Message** and choose a **Type**: - **Message** — normal priority, for general updates and reminders. - **Alert** — high priority with sound, for urgent, time-sensitive notices. Then **Send now** or **Schedule for** a later time. Scheduled times snap to 15-minute increments (:00, :15, :30, :45), because the delivery system runs every quarter hour; the picker defaults to about an hour out and won’t accept past times. **Can I track delivery?** Yes. The **Notification History** table shows each notification’s status, scheduled and sent times, how many members were reached, and who sent it. You can **Cancel** a notification that’s still scheduled. (Members who can’t be reached by push still get the in-app inbox copy.) ## Settings **What’s on the Settings page?** Two groups: personal account settings (always available) and tenant settings for your CoC (require a CoC to be selected). [https://quickpit.app/wp-content/uploads/2026/06/Settings.webp](https://quickpit.app/wp-content/uploads/2026/06/Settings.webp)[https://quickpit.app/wp-content/uploads/2026/06/dark-mode.webp](https://quickpit.app/wp-content/uploads/2026/06/dark-mode.webp) **Personal settings** - **Appearance** — Switch your theme. Select between: System, Light, or Dark. - **Account settings** — link or unlink Google, Microsoft, and Apple sign-in (you can’t remove your only remaining method), and email yourself a password reset/set link. **CoC (tenant) settings** [https://quickpit.app/wp-content/uploads/2026/06/CoC-Settings.webp](https://quickpit.app/wp-content/uploads/2026/06/CoC-Settings.webp)- **Membership & Join Policy** — choose how people join your CoC: **Invite only**, **Auth code** (a shared code you can enter and rotate), or **Open** (any signed-in user — hidden for real CoCs and reserved for demo tenants because it’s unsafe for real data). Auth codes are stored hashed; rotating a code doesn’t remove existing members. - **CoC Timezone** — the timezone counts and waiver timestamps are saved and displayed in (default America/New\_York). - **App Lock** — require members to re-authenticate (biometrics/PIN on mobile, PIN on web) when reopening the field app, with a “re-lock after N minutes in background” timeout. Applies to all members on their next launch. --- title: "Quick PIT App Guide" type: "post" published_at: "2026-06-20T17:15:38+00:00" modified_at: "2026-06-24T11:55:36+00:00" url: "https://quickpit.app/quickpit-app-guide/" excerpt: "The Quick PIT App Guide contains everything you need for learning to use the Quick PIT App and help understand homelessness through your regions Point In Time Count efforts." markdown_url: "https://quickpit.app/quickpit-app-guide.md" --- ### Coming Soon... --- title: "Smarter Surveys: How Conditional Logic Works" type: "post" published_at: "2026-06-20T11:33:27+00:00" modified_at: "2026-06-24T11:57:22+00:00" url: "https://quickpit.app/smarter-surveys-how-conditional-logic-works/" excerpt: "Build smarter Point In Time count surveys with Quick PIT's conditional logic. Show questions only when relevant for a shorter survey and more consistent count data." markdown_url: "https://quickpit.app/smarter-surveys-how-conditional-logic-works.md" --- # Smarter Surveys: How Conditional Logic Works A good PIT survey asks each person only the questions that actually apply to them — and no more. Conditional logic lets you build that intelligence into the survey itself, so a question or an entire page appears only when it’s relevant. Your surveyors stop having to remember “do I ask this one?” in the field, and the data comes back cleaner because the form did the deciding. Request a free demo This guide explains the two kinds of conditions you can set, how to set them in the Survey Builder, and a few real examples you’ll likely want to use. ## Two ways to make something conditional Quick PIT lets you attach a condition at two levels, and you’ll reach for each in different situations: - **A conditional question** shows or hides a single question. Use it for one-off follow-ups — “only ask Veteran Status if the person is an adult,” for instance. - **A conditional page** shows or hides a whole page of questions at once. This is the real time-saver: instead of adding the same condition to a dozen youth-specific questions one by one, you put them all on one page and condition the *page*. If the condition isn’t met, the entire page is skipped and your surveyor never sees it. ## How to set a condition in the Survey Builder Whether you’re working on a question or a page, the steps are the same. In the builder you’ll see a checkbox: - On a question: **“Show only if (conditional logic)”** - On a page: **“Show this page only if (conditional logic)”** Tick it, and three controls appear. Together they read like a sentence — *show this when \[target question\] \[operator\] \[value\]*: - **Target question** — the earlier question whose answer you’re keying off. (Display-only items like instructions and surveyor-read text can’t be targets; only questions that capture an answer appear in the list.) - **Operator** — how to compare the answer. For choice questions you’ll use *is / is not / contains / does not contain*. For age and number questions you’ll see the numeric comparisons instead: *greater than, less than, ≥, ≤,* and *between*. - **Value** — what you’re comparing against: a choice from the target question (e.g. the “Yes” option) or, for an age/number target, a number. Choosing *between* gives you two boxes for a range (e.g. min and max age). A nice convenience: when your target is a Date of Birth question, Quick PIT automatically works in terms of the person’s **age**. You set “less than 25” and the app computes the age from the DOB (or from an age the surveyor enters directly) and compares against it — you don’t have to do any date math. ## Three examples worth using ### 1. A youth page for anyone under 25 Put all of your youth-specific questions on a single page. Set the **page** condition to: target = Date of Birth, operator = *less than*, value = **25**. Now the whole page appears only for people under 25 and is skipped entirely for everyone else — with no per-question setup. Add or remove youth questions later and they inherit the page’s condition automatically. ### 2. Veteran Status only for adults Data standards only collects Veteran Status for adults. Add a condition to the Veteran Status **question**: target = Date of Birth, operator = *greater than or equal to*, value = **18**. It quietly disappears for minors, so surveyors never have to think about whether it applies. If you use the default surveys this logic and lots of other are already applied. ### 3. Domestic-violence follow-ups, only when needed Lead with your screening question (for example, “Are you currently fleeing or trying to flee a domestic violence situation?”). Then set the sensitive follow-up questions — or a whole follow-up page — to show only if that question *is* **Yes**. The follow-ups stay hidden unless the first answer indicates they’re appropriate, which is both kinder to the respondent and faster for everyone else. We also add this conditional logic and more in the default surveys. ## What your surveyors experience In the field the survey simply adapts as it’s filled in. As soon as an answer makes a question or page relevant, it appears; if a later answer makes it irrelevant again, it tidies itself away. A few behaviors are worth knowing as you build: - **Conditions can chain.** A follow-up can depend on a question that is itself conditional. If the first one is hidden, anything that depended on its answer is hidden too — the survey collapses cleanly rather than stranding orphaned questions. - **Empty pages don’t show.** If every question on a page ends up hidden, the page is skipped — your surveyor won’t tap through a blank step. - **Order matters.** A condition keys off an *earlier* answer, so place the trigger question before the content that depends on it — for example, the DV screening question ahead of its follow-up page. ## Before and after Without conditional logic With conditional logic Deciding what to ask Surveyor judges it for each person The survey shows only what applies Youth questions Asked of everyone, or skipped by memory Appear only for people under 25 Sensitive follow-ups Asked even when not relevant Shown only when an answer calls for them Building the rule Repeat it on every related question Set it once on the page Resulting data Gaps and irrelevant answers Consistent, relevant responses ## A tip before you publish Conditional surveys are easy to build but always worth a quick test. Bind your survey to a **practice count** and walk through it on a phone, trying a few different answers — an adult and a youth, a “Yes” and a “No” on your DV screener — to confirm the right pages and questions appear and disappear as you expect. Once it looks right, it’ll behave the same way for every surveyor, every time. ## The bottom line Conditional logic turns a long, one-size-fits-all questionnaire into a survey that fits each person it’s used with. Set a rule once — especially at the page level — and your surveyors get a shorter, clearer experience while you get more consistent, more usable count data. Request a free demo ### More Articles [Passwordless Sign-In: Simpler and Safer](https://quickpit.app/passwordless-sign-in-simpler-and-safer/)[Revolutionize Your Point In Time Count With Technology](https://quickpit.app/revolutionize-your-point-in-time-count-with-technology/)[#](#) [Read more articles in the library](https://quickpit.app/library/) --- title: "Built to protect the data of every person you count" type: "post" published_at: "2026-06-19T18:55:55+00:00" modified_at: "2026-06-27T01:59:02+00:00" url: "https://quickpit.app/built-to-protect-the-data-of-every-person-you-count/" excerpt: "Protect sensitive Point In Time count data with Quick PIT. Separate SSN storage, role-based access, and tenant isolation keep respondents safe." markdown_url: "https://quickpit.app/built-to-protect-the-data-of-every-person-you-count.md" --- # Built to protect the data of every person you count PIT surveys can hold names, dates of birth, and Social Security numbers. Quick PIT protects that information by default — stored carefully, accessible only to the right people at the right time, and treated with the seriousness it deserves. Request a free demo ### Why this matters to us Quick PIT is built by Choice Technology Solutions, founded by someone with personal lived experience. He has been on the other side of the clipboard — the person whose name, date of birth, and story were being written down. So data security here isn’t a compliance checkbox; it’s personal. Every safeguard in Quick PIT is built to the standard he’d want for his own information: protect the data, and protect the dignity of the person behind it. **Sensitive fields, handled with care.** The most sensitive identifiers are stored separately and shielded from casual access, so day-to-day views don’t expose full SSNs or other private details. **Role-based access.** Volunteers see what they need to do their assigned work and nothing more; survey responses are visible only to the person who collected them and authorized administrators. **Tenant isolation by design.** Each CoC’s data is separated from every other organization’s — your community’s information stays your community’s. **Accountability built in.** Signed waivers are captured as immutable records, and access to private data is restricted by clear rules rather than good intentions. ### Protect your respondents' data — and your community's trust We’ll walk through exactly how Quick PIT stores and restricts access to sensitive information. Request a free demo### FAQ - **Who can see survey responses?** Only the person who collected a response and authorized CoC administrators — not other surveyors. CoC Admins can also restrict the amount of time a surveyor has access to the data they submitted. - **What is the App Lock feature?**CoC Admins can set a lock timeout for the Quick PIT app. This requires users in the Quick PIT app to re-authenticate using biometrics or an unlock PIN to prevent unauthorized access to the app. - **How are SSNs handled?** Full SSNs are stored separately from the rest of a response and can only be recalled by CoC Admins when completing a full export. - **Is each CoC’s data kept separate?** Yes — data is isolated per CoC tenant. - **Are signed waivers tamper-proof?** Signed waivers are stored as immutable, snapshotted records with an audit log. Request a free demo ### More Articles [Passwordless Sign-In: Simpler and Safer](https://quickpit.app/passwordless-sign-in-simpler-and-safer/)[Revolutionize Your Point In Time Count With Technology](https://quickpit.app/revolutionize-your-point-in-time-count-with-technology/)[#](#) [Read more articles in the library](https://quickpit.app/library/) --- title: "Revolutionize Your Point In Time Count With Technology" type: "post" published_at: "2026-06-19T18:48:35+00:00" modified_at: "2026-06-24T12:00:05+00:00" url: "https://quickpit.app/revolutionize-your-point-in-time-count-with-technology/" excerpt: "Replace paper forms and spreadsheets with Quick PIT, one platform for your sheltered and unsheltered Point In Time count, from survey design to HUD-ready export." markdown_url: "https://quickpit.app/revolutionize-your-point-in-time-count-with-technology.md" --- # Revolutionize Your Point In Time Count With Technology Quick PIT replaces paper forms and patched-together spreadsheets with one platform for your sheltered and unsheltered Point-in-Time count from survey design to HUD-ready export. Request a free demo **Everything for count night in one place.** Build your survey, assign volunteers and locations, collect responses in the field, and review submissions as they come in — without juggling clipboards, paper packets, and a dozen spreadsheets. **Works where the count happens.** Field teams record locations and complete assessments even with no signal. Data syncs automatically the moment a device reconnects, so nothing is lost in a rural canvassing area. **Made for CoCs, not retrofitted from a generic survey tool.** Quick PIT speaks your language — sheltered and unsheltered counts, observation and interview surveys, waivers, and HUD data elements are built in, not bolted on. Surveys are fully customizable with granular conditional logic. **Data you can hand to HUD.** Responses map to HUD-aligned questions and export cleanly for your HDX submission and local reporting, so your data team spends count week analyzing instead of re-typing. ### How it works (3 steps) 1. **Set up your count.** Build interview, observation, and sheltered surveys from a library of HUD-aligned questions, then identify your count date, collection window and locations. 2. **Conduct the count.** Volunteers and staff use the mobile or web app on their phones — online or off — to conduct surveys with ease. 3. **Review and export.** Watch responses land in real time, spot coverage gaps, and export clean, HUD-ready data when the count closes. ### See the Quick PIT App before your next count Book a 30-minute walkthrough and we’ll show you the survey builder, the field app, and the export your data team will actually thank you for. Request a free demo### FAQ - **What is a Point-in-Time (PIT) count?** A HUD-required annual count of people experiencing sheltered and unsheltered homelessness on a single night, conducted by each Continuum of Care. - **Does Quick PIT handle both sheltered and unsheltered counts?** Yes — it supports unsheltered interview and observation surveys plus sheltered-count programs. - **Do we have to replace our whole process?** No. Most CoCs start by digitizing the unsheltered survey and add sheltered counts, waivers, and resources over time. - **Can volunteers use it without training?** The field app is built for one-night volunteers — large touch targets, guided survey flow, and conditional logic that hides irrelevant questions. Request a free demo ### More Articles [Passwordless Sign-In: Simpler and Safer](https://quickpit.app/passwordless-sign-in-simpler-and-safer/)[Built to protect the data of every person you count](https://quickpit.app/built-to-protect-the-data-of-every-person-you-count/)[#](#) [Read more articles in the library](https://quickpit.app/library/) --- title: "The count doesn’t stop when your signal does" type: "post" published_at: "2026-06-19T18:46:15+00:00" modified_at: "2026-06-24T12:01:14+00:00" url: "https://quickpit.app/the-count-doesnt-stop-when-your-signal-does/" excerpt: "No signal, no problem. Quick PIT captures surveys, locations, and waivers offline during your Point In Time count and syncs automatically once reconnected." markdown_url: "https://quickpit.app/the-count-doesnt-stop-when-your-signal-does.md" --- # The count doesn’t stop when your signal does Encampments under overpasses, rural canvassing routes, and concrete stairwells all have one thing in common: no bars. Quick PIT is built to collect PIT count data offline and sync it the moment a connection returns. Request a free demo **Full functionality with zero connectivity.** Volunteers record locations, complete interview and observation surveys, and capture signed waivers without a single bar of signal. **Automatic, conflict-free sync.** When a device reconnects, queued responses upload on their own — no manual export, no “did mine save?” anxiety, no duplicate uploads. **Designed for the realities of fieldwork.** An unlimited on-device cache means a volunteer can work an entire route offline and never hit a wall, even on older or low-storage phones. **Coverage you can see.** As data syncs back, coordinators watch locations light up on the live view and can redirect teams to under-covered areas before the night ends. ### How offline mode works 1. **Before the night:** volunteers open the app and their assigned surveys and locations are cached on the device. 2. **During the count:** every response and waiver is saved locally — the app behaves exactly the same online or off. 3. **After reconnecting:** data syncs automatically in the background to your count, ready for review and export. Request a free demo### FAQ - **What happens if a volunteer never reconnects that night?** The data stays safely on the device and syncs whenever they next get a connection — nothing is lost. - **Does offline mode work for sheltered counts too?** Yes, the same offline capture applies across survey types. - **Will this drain volunteers’ phones?** The app is built to run a full route; we recommend volunteers start the night charged, as with any field tool. Request a free demo ### More Articles [Passwordless Sign-In: Simpler and Safer](https://quickpit.app/passwordless-sign-in-simpler-and-safer/)[Built to protect the data of every person you count](https://quickpit.app/built-to-protect-the-data-of-every-person-you-count/)[#](#) [Read more articles in the library](https://quickpit.app/library/) --- title: "PIT count data that’s ready for HUD and custom reports" type: "post" published_at: "2026-06-19T18:41:03+00:00" modified_at: "2026-06-24T12:02:09+00:00" url: "https://quickpit.app/pit-count-data-thats-ready-for-hud-and-custom-reports/" excerpt: "Quick PIT structures your Point In Time count around HUD data elements for clean, analysis-ready exports that line up with your HDX and local reporting." markdown_url: "https://quickpit.app/pit-count-data-thats-ready-for-hud-and-custom-reports.md" --- # PIT count data that’s ready for HUD and custom reports Quick PIT structures your count around HUD data elements, so the export your data team produces lines up with what you report to HUD — no last-minute reformatting before the deadline. Request a free demo **HUD-aligned questions, built in.** Survey templates draw from a question bank of HUD data elements plus your custom questions, so the count captures what your submission needs. **Clean, structured export.** Responses come out as analysis-ready data your team can use for HDX and local reporting — not a tangle of free-text spreadsheet cells. **Sheltered and unsheltered, one system.** Run unsheltered interview and observation surveys alongside sheltered-count programs, keeping all your reportable data in one consistent place. **Built around the CoC model.** Counts, count windows, locations, and surveys reflect how HUD CoCs actually organize the work — not a generic form tool you have to bend into shape. ### Make this year’s submission the easy one We’ll walk your data team through how questions map to HUD elements and how the export works. Request a free demo### FAQ - **Does Quick PIT guarantee HUD compliance?** Quick PIT structures data around HUD elements and produces a clean export, but each CoC is responsible for its own submission and for verifying current HUD requirements. - **Can we add our own local questions?** Yes — mix custom questions with HUD-aligned ones in the same survey. - **How does the export integrate with our HMIS workflow?** Data exports in a structured format your team can map into HMIS and HDX reporting. Request a free demo ### More Articles [Passwordless Sign-In: Simpler and Safer](https://quickpit.app/passwordless-sign-in-simpler-and-safer/)[Built to protect the data of every person you count](https://quickpit.app/built-to-protect-the-data-of-every-person-you-count/)[#](#) [Read more articles in the library](https://quickpit.app/library/) --- title: "Ditch The Clipboards and Manual Data Entry" type: "post" published_at: "2026-06-19T18:35:17+00:00" modified_at: "2026-06-24T12:03:03+00:00" url: "https://quickpit.app/ditch-the-clipboards-and-manual-data-entry/" excerpt: "Ditch clipboards and manual data entry. Quick PIT records Point In Time count surveys digitally in the field, so there's no transcription and no lost packets." markdown_url: "https://quickpit.app/ditch-the-clipboards-and-manual-data-entry.md" --- # Ditch The Clipboards and Manual Data Entry Stop printing hundreds of survey packets and re-keying them by hand. Quick PIT is the PIT count app that captures every assessment digitally — accurate the first time, ready to analyze the moment the count closes. Request a free demo Every coordinator knows the week after the count: boxes of paper surveys, illegible handwriting, duplicate forms, and a small army of staff typing responses into a spreadsheet at midnight. It's slow, it's error-prone, and it delays the data your community needs to plan services. ## Quick PIT App Benefits **No transcription, ever.** Responses are captured digitally in the field, so there’s no second round of manual data entry and no transcription errors creeping into your numbers. **Nothing gets lost.** No more missing packets or coffee-stained surveys. Every submission is saved to the device and synced to your count — even if a volunteer’s phone dies, the data is already safe. **Built-in skip logic.** Volunteers only see the questions that apply. No more flipping pages or “skip to question 14” instructions that get missed half the time. **Cleaner data, faster.** Because answers are structured from the start, your export is analysis-ready — turning weeks of cleanup into a same-week deliverable. Paper & spreadsheets Quick PIT Field capture Clipboards, printed packets Phone or tablet, guided survey After the count Manual data entry for weeks Data already entered Errors Handwriting, transcription, duplicates Structured, validated responses Lost data Misplaced packets Saved on-device, synced automatically Export Hand-built spreadsheet HUD-ready export Request a free demo## FAQ - **Do volunteers need to be tech-savvy?** No — the app is designed for first-time, one-night volunteers, with a simple guided flow. - **What if we still want a paper backup?** Some CoCs keep a small stack of paper for edge cases; everything else runs digitally and the paper can be entered later. - **Can we reuse last year’s survey?** Yes — duplicate a survey template and adjust it rather than rebuilding from scratch. Request a free demo ### More Articles [Passwordless Sign-In: Simpler and Safer](https://quickpit.app/passwordless-sign-in-simpler-and-safer/)[Built to protect the data of every person you count](https://quickpit.app/built-to-protect-the-data-of-every-person-you-count/)[#](#) [Read more articles in the library](https://quickpit.app/library/) --- title: "Passwordless Sign-In: Simpler and Safer" type: "post" published_at: "2026-06-19T17:49:12+00:00" modified_at: "2026-06-24T12:04:06+00:00" url: "https://quickpit.app/passwordless-sign-in-simpler-and-safer/" excerpt: "Sign in to Quick PIT without passwords. Email links and social sign-in speed up volunteer onboarding and better protect sensitive Point In Time count data." markdown_url: "https://quickpit.app/passwordless-sign-in-simpler-and-safer.md" --- # Passwordless Sign-In: Simpler and Safer Quick PIT lets your team sign in two ways: a one-time link sent to their email, or a single tap with an account they already have — Google, Apple, or Microsoft. Both approaches do away with app-specific passwords entirely. For you as a CoC admin, that means one of the most common and time-consuming support tasks — resetting forgotten passwords — simply goes away. This page explains how each method works and why it’s both easier for your volunteers and more secure for the sensitive data your count collects. Request a free demo Quick PIT lets your team sign in two ways: a **one-time link sent to their email**, or a single tap with an account they already have — **Google, Apple, or Microsoft**. Both approaches do away with app-specific passwords entirely. For you as a CoC admin, that means one of the most common and time-consuming support tasks — resetting forgotten passwords — simply goes away. This page explains how each method works and why it’s both easier for your volunteers and more secure for the sensitive data your count collects. ## How each method works ### Passwordless email link A volunteer enters their email address. Quick PIT emails them a secure, single-use link that expires after a short time. Tapping the link on the same device signs them in — no password to create, remember, or type on a phone keyboard in the field. The link proves they control the inbox, which is the same thing a password reset email proves anyway, just without the extra password step in the middle. ### Social sign-in (Google, Apple, Microsoft) A volunteer taps “Continue with Google,” “Continue with Apple,” or “Continue with Microsoft” and authenticates with an account they already use every day. Quick PIT never sees or stores their password — the identity provider verifies who they are and confirms it back to us. Many of your staff and volunteers already have one of these accounts, so there’s nothing new to set up. ## Why this matters for CoC admins ### You never reset a password again Because Quick PIT has no passwords of its own, there is no “forgot password” ticket to handle, no temporary password to issue, and no risk of you being on the hook for someone’s credentials. A volunteer who can get into their email or their Google/Apple/Microsoft account can get into Quick PIT. During a count — often early morning, often with seasonal volunteers you’ve never met — that removes a real bottleneck at exactly the moment you can least afford one. ### Account recovery becomes someone else’s job (in a good way) Password recovery, suspicious-login detection, and multi-factor authentication are handled by the email or identity provider — organizations like Google, Apple, and Microsoft that invest heavily in securing accounts. Your CoC inherits that protection for free instead of trying to replicate it. ### Faster onboarding for volunteers New volunteers can be counting in under a minute. There’s no account creation form, no password rules to satisfy, and no credential to forget between training day and count day. Fewer steps means fewer people stuck at the sign-in screen needing your help. ## The security benefits - **No password reuse risk.** People reuse the same password across many sites. A breach somewhere else can’t expose a Quick PIT password, because Quick PIT doesn’t have one. - **Phishing has a much smaller target.** There’s no Quick PIT password for an attacker to trick a volunteer into revealing. - **Stronger protection without extra effort.** If a volunteer’s Google, Apple, or Microsoft account has two-factor authentication turned on, that protection automatically extends to their Quick PIT access. - **Cleaner offboarding.** When someone leaves, you remove their access in the Quick PIT dashboard. You’re never left wondering whether an old password is still floating around in a notebook or a shared spreadsheet. - **Right-sized access to sensitive data.** PIT survey responses contain real names, dates of birth, and partial SSNs. Keeping passwords out of the picture removes one of the easiest ways that kind of access leaks. ## App Lock: Protection for an unattended device Sign-in confirms who someone is when they open Quick PIT. **App Lock** protects what happens next — specifically, the risk of a volunteer setting their phone down mid-count and walking away while still signed in. It’s an optional safeguard you control as a CoC admin. When you turn it on (Dashboard → **Settings → App Lock**), members have to re-authenticate to reopen the field app. It applies to everyone in your CoC starting at their next launch, and you set how forgiving it is: - **Require unlock on reopen** turns the feature on for the CoC. - **Re-lock after (minutes in background)** decides how long the app can sit minimized before it locks again. The default is 5 minutes; set it to 0 to lock every single time the app leaves the screen. The app also always locks on a full relaunch. How a member unlocks depends on their device: - **On phones and tablets (Android/iOS):** Face ID, Touch ID, fingerprint, or the device passcode — the same strong protection that guards the rest of their phone. - **On the web (or a device with no passcode set):** the member creates a short app PIN the first time they sign in. Quick PIT stores only a scrambled (hashed) version of the PIN, never the PIN itself, and after five wrong tries the member is signed out and has to sign in again. A couple of things worth knowing: protected count data never flashes on screen before the app is unlocked, and the web PIN is best thought of as a deterrent for a shared browser rather than the hardware-grade lock you get on a phone. For the most common field scenario — a volunteer’s phone left face-up on a table — App Lock means a passerby can’t browse names, dates of birth, or partial SSNs without the volunteer’s face, fingerprint, or passcode. ## At a glance Traditional password Passwordless & social sign-in Resetting passwords Frequent admin task, especially on count day Never — there are no passwords Volunteer setup Create account, choose & confirm a password One tap or one email link Forgotten credential Common, and blocks the volunteer Nothing to forget Breach exposure A stored password list can be stolen No password stored to steal Two-factor protection Optional, rarely configured Inherited from the provider ## Common questions **What if a volunteer doesn’t have a Google, Apple, or Microsoft account?**They can use the email link option with any email address. The two methods work side by side, so no one is locked out. **Is the email link safe if someone sees the email?**The link is single-use and expires quickly, so an old or already-used link can’t be reused to get in. It works the same way the password reset emails you already trust do. **Can we still control who has access?**Yes. Access and roles are managed by CoC admins in the Quick PIT dashboard. Sign-in just verifies *who* someone is; your dashboard settings decide *what* they can do and for which CoC. ## The bottom line Passwordless email links and social sign-in make signing in faster and less frustrating for volunteers while removing whole categories of security risk and support work for you. No passwords to reset, no credentials to leak, and stronger account protection — all backed by providers your team already relies on. Request a free demo ### More Articles [Ditch The Clipboards and Manual Data Entry](https://quickpit.app/ditch-the-clipboards-and-manual-data-entry/)[Built to protect the data of every person you count](https://quickpit.app/built-to-protect-the-data-of-every-person-you-count/)[#](#) [Read more articles in the library](https://quickpit.app/library/) --- title: "Data Deletion Request" type: "page" published_at: "2024-01-06T14:33:14+00:00" modified_at: "2026-06-24T11:51:37+00:00" url: "https://quickpit.app/data-deletion-request/" excerpt: "Submit a Quick PIT data deletion request. Remove your account in the app or request deletion here and we'll confirm completion by email." markdown_url: "https://quickpit.app/data-deletion-request.md" --- # Data Deletion Requests User accounts can be deleted directly from within the Quick PIT app. Alternatively you may submit a deletion request here. We will send a confirmation email within 72 hours. Within 30 days of confirmation we will complete the deletion request and confirm via email once complete. --- title: "Privacy Policy" type: "page" published_at: "2024-01-06T11:46:47+00:00" modified_at: "2026-06-26T17:56:56+00:00" url: "https://quickpit.app/privacy/" excerpt: "Quick PIT's privacy policy explains how we collect, use, and protect personal data for app users and Point In Time Count survey respondents." markdown_url: "https://quickpit.app/privacy.md" --- # Quick PIT Privacy Policy **Effective Date:** June 26, 2026 **Last Updated:** June 26, 2026 This Privacy Policy explains how Choice Technology Solutions, LLC (“Choice Technology Solutions,” “we,” “us,” or “our”) collects, uses, protects, and shares personal information in connection with the Quick PIT field application. Quick PIT is a field application used by authorized Continuums of Care (“CoCs”), participating organizations, staff, volunteers, and administrators to support Point-in-Time (“PIT”) counts required by the U.S. Department of Housing and Urban Development (“HUD”). This Privacy Policy is written for field app/application end users. It also explains how information entered into the application about people surveyed during a PIT count is handled when Choice Technology Solutions processes that information on behalf of a CoC. ## 1. Scope of this Privacy Policy This Privacy Policy applies to the Quick PIT field application, including the Android app, iOS app, web-based field application, and related application features such as login, survey collection, location capture, waiver capture, offline sync, alerts, and in-app messages. This Privacy Policy does not govern the contractual relationship between Choice Technology Solutions, LLC and any CoC, participating organization, or other customer. When Quick PIT is used in an official capacity by or on behalf of a CoC, the applicable Master Services Agreement, order form, Data Processing Addendum, Business Associate-style agreement if any, or other written agreement between Choice Technology Solutions, LLC and the CoC or customer organization governs the commercial, contractual, service-level, data-processing, and organizational obligations between those parties. Quick PIT is intended for use only by U.S.-based Continuums of Care, participating organizations, staff, volunteers, and administrators conducting U.S. PIT counts. The Service is not directed to users outside the United States. By using Quick PIT, you agree to the collection and use of information as described in this Privacy Policy. ## 2. Our role, and the CoC’s role Quick PIT is a multi-tenant platform. Each CoC is a separate tenant, and data associated with one CoC is kept separate from data associated with other CoCs. For information about people surveyed, observed, or otherwise recorded during a PIT count (“survey respondent data”), the CoC and its participating organizations determine what information is collected and why, consistent with HUD, PIT, HMIS, and local requirements. For that data, Choice Technology Solutions acts as a service provider or data processor, handling the data on behalf of the CoC and under the CoC’s instructions. For information about Quick PIT field app users, such as volunteers, staff, and administrators who sign in to the application, Choice Technology Solutions collects and uses account, authentication, device, security, and support information as needed to operate and secure the application. This Privacy Policy does not replace a CoC’s HMIS Privacy Notice, Release of Information, participant consent process, coordinated entry policy, data-sharing agreement, or other local privacy documentation. CoCs are responsible for determining their own legal authority, consent practices, survey configuration, respondent notices, and permitted uses of respondent data. ## 3. Information we collect about application users When you register for, are invited to, or use Quick PIT, we may collect: - Name and email address. - Organization or agency affiliation. - CoC membership, role, and access status. - Authentication information. Quick PIT may support sign-in with email, Google, Microsoft, Apple, or other supported authentication providers. When you use a third-party sign-in provider, we receive basic profile information such as your name and email address. We do not receive your password from that provider. - Device and push-notification information, including push tokens used to deliver count alerts and in-app messages. - Location information, when you grant permission, to tag count locations, support mapping, and support reverse-geocoding of coordinates into addresses or approximate locations. - Diagnostic, log, and security information, which may include IP address, device type, device name, operating system version, browser or app version, app configuration, crash data, error logs, authentication events, App Check or device-integrity signals, and the date and time of use. - Local/offline application data, including cached survey, waiver, location, and sync information stored temporarily on your device so the application can function in the field without continuous connectivity. We do not collect a phone number for standard field app user accounts unless a future feature or support interaction specifically requests it and clearly explains why it is needed. ## 4. Information entered about survey respondents During a PIT count, authorized field app users may enter information about people experiencing homelessness or people included in a sheltered or unsheltered PIT count. The information collected depends on the survey configured by the CoC. Survey respondent data may include: - Name or initials. - Demographic information. - Date of birth, approximate age, or age range. - Social Security Number or partial Social Security Number, if enabled by the CoC’s survey. - Household information. - Veteran status. - Disability-related information. - Domestic violence-related information, if included in the CoC’s configured survey. - Survey responses about the person’s circumstances, housing status, service needs, or PIT eligibility. - Location, ZIP code, address, GPS coordinates, or approximate location where the interview, observation, or sheltered count response was recorded. - Program, project, shelter, or site associated with a sheltered count response. - Waiver, consent, signature, or acknowledgment information, if enabled by the CoC. This information is collected for PIT count, HUD, HMIS, reporting, de-duplication, quality-control, and related CoC-authorized purposes. Choice Technology Solutions does not use survey respondent data for marketing. ## 5. How Social Security Numbers are handled Because Social Security Numbers are especially sensitive, Quick PIT is designed to minimize how SSN information is stored, displayed, and accessed. If a CoC-configured survey requests an SSN or partial SSN: - SSN information is collected only when enabled by the CoC’s survey configuration. - Non-administrative field app users cannot read full or partial SSN information after a survey is submitted. - SSN information entered through the field app is stored separately from the main survey response in an access-restricted record. - SSN records are write-only from the field app and are not read back to non-administrative users. - SSN records are accessible only to authorized CoC administrators or other authorized administrative users for limited purposes such as HMIS export, de-duplication, quality control, or other CoC-directed purposes. - When an SSN-bearing response is permanently deleted through supported deletion processes, the associated SSN record is also removed. Respondents may decline to provide an SSN where permitted by the CoC’s survey rules, HUD/HMIS requirements, or applicable law. ## 6. How we use information We use application user information and service data to: - Provide, operate, maintain, and improve Quick PIT. - Authenticate users. - Enforce role-based access controls. - Associate users with the correct CoC tenant, organization, role, and count. - Support PIT survey collection, location capture, waiver capture, alerts, messaging, offline functionality, and sync. - Help CoC administrators monitor count progress and coverage. - Deliver count alerts, reminders, and in-app messages. - Diagnose errors and troubleshoot support requests. - Maintain security, prevent abuse, and protect the integrity of the platform. - Comply with legal obligations and enforce applicable terms. We process survey respondent data only to support the CoC’s PIT count, HUD/HMIS obligations, exports, de-duplication, reporting, quality control, and other CoC-directed purposes. We do not sell, rent, or trade survey respondent data, and we do not use it for advertising or marketing. ## 7. Location information Quick PIT may request access to location information so users can record count locations, map survey activity, support reverse-geocoding, and improve PIT count coverage. You may deny or disable location permissions through your device settings. If you disable location access, some application features may not work as intended, and you may need to manually enter location information. Location information entered or captured during a PIT count may be considered survey respondent data when it relates to a person interviewed, observed, or counted. ## 8. Offline storage and device security Quick PIT may temporarily store information locally on your device so the application can work in areas with limited or no connectivity. Locally stored information may include survey drafts, submitted responses waiting to sync, waiver information, locations, user session data, and sync queues. Users are responsible for securing their devices with appropriate safeguards, such as passcodes, biometric locks, operating system updates, and reasonable physical control of the device. CoC administrators may revoke application access, but locally cached data may remain on a device until the app syncs, clears its cache, logs out, or is removed, depending on device settings and technical conditions. If a device used for Quick PIT is lost, stolen, or accessed without authorization, notify your CoC administrator and Choice Technology Solutions promptly. ## 9. Cookies and similar technologies The Quick PIT web-based field application and related login features may use cookies, local storage, authentication tokens, or similar technologies for essential functions such as keeping users signed in, maintaining sessions, preventing abuse, and securing the application. Some service providers may also use cookies or similar technologies for security, analytics, diagnostics, bot-prevention, or authentication purposes. If you disable cookies or local storage, parts of the application may not work properly. ## 10. Third-party services and subprocessors Quick PIT relies on third-party services that may process certain information on our behalf. These may include: - Google Cloud Platform, including Firebase and related Google services for hosting, authentication, database, cloud functions, storage, crash reporting, messaging, App Check, maps, analytics, and reCAPTCHA or similar bot-prevention services. - Apple, Google, and Microsoft sign-in services, if enabled for authentication. - Amazon Web Services, including Amazon SES, for transactional email. - Mapping or geocoding providers, which may include Google Maps Platform or OpenStreetMap-related services. - Other infrastructure, monitoring, security, or support providers used to operate and protect the application. These providers process information only as needed to provide services to us or to support the application. Their use of information may also be governed by their own terms and privacy policies. ## 11. How we share information We do not sell, rent, or trade personal information. We do not share personal information with third parties for their own marketing. We may share information: - With service providers and subprocessors that help us operate, secure, support, and maintain Quick PIT. - Within the applicable CoC tenant, according to role-based permissions and access controls. - With CoC administrators or authorized organizational administrators, where appropriate for count administration, support, exports, quality control, or compliance. - With the CoC or customer organization that controls the applicable survey respondent data. - When required by law, subpoena, court order, legal process, or governmental request. - When reasonably necessary to protect the rights, safety, privacy, or security of users, respondents, CoCs, the public, Choice Technology Solutions, or the application. - In connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate protections for personal information. ## 12. How we protect information We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information. These safeguards may include: - Encryption in transit and at rest through cloud infrastructure. - Role-based access controls. - CoC tenant separation. - Authentication and authorization controls. - App-integrity, device-integrity, and bot-prevention checks. - Logging and monitoring for security and reliability. - Restricted access to SSN records. - Automatic cleanup of associated SSN records when supported deletion processes permanently delete an SSN-bearing response. - Tamper-evident signed waiver records, where enabled, which may capture rendered waiver text, signature information, device information, timestamps, and a cryptographic hash of the signed content. No system can be guaranteed to be completely secure. Users should protect their account credentials, secure their devices, and promptly report suspected unauthorized access. ## 13. Data retention and deletion We retain personal information for as long as needed to operate Quick PIT, support the applicable CoC’s count, comply with legal, contractual, HUD, HMIS, audit, and recordkeeping obligations, resolve disputes, enforce agreements, and maintain security. Survey respondent data is retained, exported, deleted, or de-identified according to the CoC’s instructions, applicable agreements, and applicable requirements. When a field app user account is deleted, we remove or de-identify account information where reasonably possible and may retain limited audit, security, transaction, or deletion records as needed for legitimate business, legal, contractual, or security purposes. Local/offline data stored on a user’s device may remain until the app syncs, clears its cache, logs out, or is removed, depending on the device, operating system, and application state. Backup copies, logs, and security records may persist for a limited period according to backup, disaster recovery, audit, or security practices. ## 14. Children and minors Quick PIT field app user accounts are intended only for adults who are authorized to participate in or administer a PIT count. We do not knowingly allow children under 13 to create field app user accounts. PIT counts are designed to include people experiencing homelessness, including minors, unaccompanied youth, and minors in families. As a result, authorized adult users may enter information about individuals under 18 as part of a CoC-directed PIT count. That respondent information is handled as confidential survey respondent data. If you believe a child has created a Quick PIT field app user account, contact us so we can take appropriate action. ## 15. Privacy rights and requests Depending on where you live and which laws apply, you may have rights to access, correct, delete, restrict, or opt out of certain uses of your personal information. Field app users may contact us to request access to, correction of, or deletion of their account information. Survey respondents should direct requests about PIT survey data to the CoC, participating organization, shelter, outreach team, or service provider that collected the information. Because the CoC controls survey respondent data, Choice Technology Solutions will support the CoC in responding to verified requests as required by applicable law and applicable agreements. We do not sell personal information or share personal information for cross-context behavioral advertising. ## 16. Data breach notification If we discover a security incident involving personal information, we will investigate promptly, take appropriate steps to contain and remediate the incident, notify affected CoCs or other data owners without unreasonable delay and consistent with applicable law and applicable agreements, and support legally required notices to affected individuals, regulators, consumer reporting agencies, or other parties as required. Any specific contractual breach-notification timeline between Choice Technology Solutions, LLC and a CoC or customer organization is governed by the applicable Master Services Agreement, Data Processing Addendum, or other written agreement. ## 17. Email communications We may use your email address to send service messages, account notices, invitations, security alerts, support responses, training information, and platform updates. We may still send essential service, security, administrative, or count-related messages even if you opt out of non-essential communications. You may unsubscribe from non-essential emails by following the instructions in the email or by contacting us at [\[email protected\]](https://quickpit.app/cdn-cgi/l/email-protection#b6c5c3c6c6d9c4c2f6c7c3dfd5ddc6dfc298d7c6c6). ## 18. U.S.-only use Quick PIT is intended only for use in the United States by U.S.-based CoCs, participating organizations, staff, volunteers, and administrators conducting U.S. PIT counts. The application is not directed to users outside the United States. Do not use Quick PIT outside the United States unless Choice Technology Solutions has expressly authorized that use in writing. ## 19. Changes to this Privacy Policy We may update this Privacy Policy from time to time. If we make changes, we will post the updated Privacy Policy and update the effective date or last updated date. Your continued use of Quick PIT after an updated Privacy Policy becomes effective means you acknowledge the updated Privacy Policy. ## 20. Contact us If you have questions or requests regarding this Privacy Policy or your personal information, contact: Choice Technology Solutions, LLC Phone: 843-608-8868 Email: [\[email protected\]](https://quickpit.app/cdn-cgi/l/email-protection#cfbcbabfbfa0bdbb8fbebaa6aca4bfa6bbe1aebfbf) Web: [quickpit.app/support](https://quickpit.app/support) --- title: "Quick PIT Library" type: "page" published_at: "2026-06-19T19:34:09+00:00" modified_at: "2026-06-27T01:57:07+00:00" url: "https://quickpit.app/library/" excerpt: "Browse guides and resources for the Quick PIT app. Discover how to ditch clipboards, work offline, and simplify your Point In Time Count from start to finish." markdown_url: "https://quickpit.app/library.md" --- # What is the Quick PIT App? The Quick PIT App is a modern app specifically tailored for conducting efficient and accurate HUD Point in Time (PIT) surveys, a crucial tool in addressing unsheltered homelessness. Our app is thoughtfully designed to offer a seamless experience for Continuums of Care (CoCs), empowering them with advanced technology to further their mission in ending homelessness. ## Available On: [Download Apple App Store](https://apps.apple.com/us/app/quick-pit-app/id6475746059) [Get it on Google Play](https://play.google.com/store/apps/details?id=com.choicetechs.quickpit) [Use The Web App](https://count.quickpit.app) ## Quick Pit Features ### Offline Capable Collect data effortlessly without constant internet connectivity, syncing up once you're back online. Secure Accounts ### Social Sign-In Supports Google, Microsoft, Apple accounts (Apple on iOS only), or passwordless email sign-in. Accurate Location ### Location Aware Automatically identify survey locations and streamline the data collection process. Dynamic Form ### Dynamic Surveys Conditional logic allows for surveys that adapt in real time based on responses for better data collection. Data Security ### Enhanced Security With data encryption both in transit and at rest, and powered by enterprise grade architecture, your data's security and privacy are paramount. Portal ### Admin Portal A dedicated portal for CoC admins to manage data, with features like custom survey creation, data mapping, and report generation. ## Admin Portal Guide [https://quickpit.app/admin-platform-guide/](https://quickpit.app/admin-platform-guide/)[https://quickpit.app/admin-platform-guide/](https://quickpit.app/admin-platform-guide/)[LEARN ABOUT THE ADMIN PLATFORM'S UNIQUE FEATURES](https://quickpit.app/admin-platform-guide/) ## About Choice Technology Solutions, LLC Behind Quick PIT is Choice Technology Solutions, LLC (CTS). Clint Johnson, owner and operator of CTS, is also a seasoned HMIS Administrator and consultant with extensive experience in data-driven solutions for CoCs. Quick PIT is not just an app; it’s a testament to our commitment to harness technology for social good. ## Join Us In Our Mission We invite CoCs to explore Quick PIT for future PIT counts, offering a modern solution to a complex challenge. Simply click below to complete a quick form and we will be in touch very soon. I WANT TO EXPLORE USING THE QUICK PIT APP FOR MY CONTINUUMFor more information about CTS and our other initiatives, visit the [Choice Technology Solutions website](https://nmbgeek.com). --- title: "Support" type: "page" published_at: "2026-06-22T12:28:24+00:00" modified_at: "2026-07-06T09:20:18+00:00" url: "https://quickpit.app/support/" excerpt: "Need help with the Quick PIT app? Submit a support request with details and screenshots, and our team will assist with your Point In Time Count questions." markdown_url: "https://quickpit.app/support.md" --- # Support Request To submit a support request for the Quick PIT application please provide your name, email, and phone number in the designated fields. Use the description area to detail the issue you are experiencing, and feel free to upload any relevant screenshots or files that may assist in diagnosing the problem. Once all information is entered, click “Submit Request” to send it to our team for review. --- title: "Terms of Service" type: "page" published_at: "2024-01-06T12:43:26+00:00" modified_at: "2026-06-26T18:05:05+00:00" url: "https://quickpit.app/terms/" excerpt: "Review the Quick PIT Terms of Service covering account use, licensing, data handling, and responsibilities for conducting HUD Point In Time counts." markdown_url: "https://quickpit.app/terms.md" --- # Quick PIT Terms of Service **Effective Date:** June 26, 2026 **Last Updated:** June 26, 2026 These Terms of Service (“Terms”) govern your access to and use of the Quick PIT field application, including the Android app, iOS app, web-based field application, and related application features such as login, survey collection, location capture, waiver capture, offline sync, alerts, and in-app messages (collectively, the “Service”). The Service is provided by Choice Technology Solutions, LLC (“Choice Technology Solutions,” “we,” “us,” or “our”). These Terms are intended for field app/application end users, including authorized staff, volunteers, administrators, and other individuals who access or use Quick PIT in connection with a Point-in-Time (“PIT”) count. By downloading, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service. ## 1. Relationship to CoC agreements and other written agreements Quick PIT is made available to Continuums of Care (“CoCs”) and participating organizations to support PIT counts required by the U.S. Department of Housing and Urban Development (“HUD”) and community initiatives. These Terms govern your individual use of the field application as an end user. They do not replace or supersede the contractual relationship between Choice Technology Solutions, LLC and a CoC, participating organization, or other customer. When Quick PIT is used in an official capacity by or on behalf of a CoC, the applicable Master Services Agreement, subscription agreement, order form, Data Processing Addendum, security addendum, statement of work, or other written agreement between Choice Technology Solutions, LLC and the CoC or customer organization governs the commercial terms, service levels, fees, organizational data-processing obligations, data ownership, support commitments, and other contractual obligations between Choice Technology Solutions, LLC and that CoC or customer organization. If there is a conflict between these Terms and a signed written agreement between Choice Technology Solutions, LLC and the applicable CoC or customer organization, the signed written agreement controls for the relationship between Choice Technology Solutions, LLC and that CoC or customer organization. Our Privacy Policy is incorporated into these Terms by reference and explains how information is collected, used, protected, and shared in connection with the Service. ## 2. U.S.-only use Quick PIT is intended for use only by U.S.-based Continuums of Care, participating organizations, staff, volunteers, and administrators conducting U.S. PIT counts. The Service is not directed to users outside the United States. You may not access or use the Service outside the United States unless Choice Technology Solutions has expressly authorized that use in writing. You may not use the Service in violation of U.S. export-control, sanctions, embargo, or restricted-party laws or regulations. ## 3. Eligibility and accounts To use the Service, you must be at least 18 years old and authorized by a CoC, participating organization, or Choice Technology Solutions to participate in, support, or administer a PIT count. You agree to provide accurate registration information and to keep your information current. You are responsible for all activity under your account and for keeping your login credentials secure. Do not share your account credentials or allow another person to use your account. Notify your CoC administrator and Choice Technology Solutions promptly if you suspect unauthorized access to or use of your account. Quick PIT uses role-based access controls. Different users may have different permissions based on their role, organization, CoC tenant, or administrative status. You agree to use only the access granted to you and not to attempt to access data, accounts, tenants, features, or functions outside your authorization. ## 4. License to use the Service Subject to these Terms, Choice Technology Solutions grants you a limited, non-exclusive, non-transferable, revocable license to use the Service solely for the authorized purpose of participating in, supporting, or administering a PIT count. The Service, including software, interfaces, workflows, designs, trademarks, logos, documentation, databases, and other intellectual property, is owned by Choice Technology Solutions or its licensors and is protected by applicable intellectual property laws. Except as expressly allowed by these Terms or by written permission from Choice Technology Solutions, you may not: - Copy, modify, adapt, translate, or create derivative works of the Service. - Reverse engineer, decompile, disassemble, or attempt to extract source code, except where this restriction is prohibited by law. - Resell, sublicense, lease, rent, distribute, or commercially exploit the Service. - Remove, obscure, or alter proprietary notices. - Use the Service to build or assist in building a competing product or service. - Access the Service by automated means except through features or interfaces we provide. ## 5. Acceptable use and handling of count data The Service may be used to collect sensitive information about people experiencing homelessness, including names, dates of birth, locations, demographic information, household information, disability-related information, veteran status, domestic violence-related information, survey responses, signatures, and in some cases Social Security Numbers. You agree to handle all count data and respondent information carefully and confidentially. When using the Service, you agree to: - Use count data only for authorized PIT count, CoC, HUD, HMIS, reporting, quality-control, de-duplication, administrative, or support purposes. - Access and use count data only for the CoC, organization, count, role, and purpose for which you are authorized. - Keep respondent information confidential. - Follow your CoC’s policies, training, privacy notices, consent requirements, and data-handling instructions. - Follow applicable HUD, HMIS, PIT, privacy, security, and recordkeeping requirements. - Enter information accurately to the best of your ability. - Report suspected data errors, duplicate records, unauthorized access, or security concerns to the appropriate CoC administrator or support contact. You may not: - Use respondent information for personal, commercial, discriminatory, harassing, exploitative, or unlawful purposes. - Contact respondents outside the authorized PIT count or related CoC-approved process unless expressly authorized by the CoC. - Disclose, export, copy, photograph, screenshot, download, print, transmit, or share respondent information except as necessary for the authorized count and as permitted by the CoC, applicable policies, and supported Service features. - Attempt to re-identify individuals except as authorized for CoC-approved de-duplication, HMIS export, quality control, or reporting. - Access data for a CoC, organization, count, location, respondent, or user that you are not authorized to access. - Circumvent authentication, authorization, tenant separation, role-based permissions, App Check, rate limits, security features, or technical controls. - Upload malware, malicious code, unlawful content, or content that violates the rights of others. - Interfere with or disrupt the Service or its infrastructure. - Scrape, bulk-extract, or harvest data except through authorized export features. - Use the Service to harass, threaten, exploit, or harm others. We may suspend or terminate access immediately if we reasonably believe these rules have been violated or if suspension is necessary to protect respondents, users, CoCs, the public, Choice Technology Solutions, or the Service. ## 6. Data ownership and privacy As between Choice Technology Solutions and the applicable CoC or customer organization, survey respondent data and count data are controlled by the CoC or customer organization, subject to the applicable written agreement. Choice Technology Solutions processes survey respondent data and count data on behalf of the applicable CoC or customer organization as a service provider or processor, as described in the Privacy Policy and applicable written agreements. You are responsible for ensuring that you have the authority required by your CoC or organization to collect, enter, access, submit, or use information in the Service. The Privacy Policy explains how Choice Technology Solutions collects, uses, protects, and shares information in connection with the Service. ## 7. Not an emergency or crisis service Quick PIT is not an emergency response, 911, medical, behavioral health, law enforcement, or crisis-intervention service. The Service is designed to support PIT count data collection and related count administration. It is not designed or intended to dispatch emergency services, provide medical or behavioral health care, provide crisis counseling, provide law enforcement response, or ensure personal safety. Users should contact emergency services, 911, local crisis resources, mobile crisis teams, law enforcement, medical providers, supervisors, or other appropriate local resources when immediate safety, medical, behavioral health, violence, exploitation, or crisis concerns arise. Do not rely on Quick PIT as the sole method for reporting or responding to emergencies or urgent safety concerns. ## 8. Third-party services The Service may rely on third-party services that have their own terms and privacy policies, including: - Google Cloud Platform, Firebase, and related Google services for hosting, authentication, database, functions, storage, crash reporting, messaging, App Check, maps, analytics, and reCAPTCHA or similar bot-prevention. - Apple, Google, and Microsoft sign-in services. - Amazon Web Services, including Amazon SES, for transactional email. - Mapping or geocoding services, which may include Google Maps Platform or OpenStreetMap-related services. - Other infrastructure, monitoring, security, support, or application-service providers. We are not responsible for third-party services that we do not control. Your use of third-party services may be subject to their own terms, policies, and technical requirements. ## 9. Availability, connectivity, and updates Certain Service features require an active internet connection over Wi-Fi or a mobile network. The field application may provide offline functionality and sync when connectivity becomes available. We are not responsible for reduced functionality, failed sync, delayed sync, location inaccuracy, unavailable maps, failed notifications, battery drain, data charges, roaming charges, device limitations, or other issues caused by connectivity, device condition, operating system settings, user permissions, mobile carrier limitations, or circumstances outside our control. If you use the Service over a mobile network, your carrier’s terms and fees may apply. If you are not the bill payer for the device, you are responsible for ensuring you have the bill payer’s permission. We may update, modify, suspend, or discontinue the Service or any feature at any time. You agree to install updates when offered so the Service continues to function properly. We do not guarantee that the Service will always be compatible with every device, browser, operating system, or version. ## 10. Fees Field app access for authorized users is generally provided through a CoC’s or organization’s arrangement with Choice Technology Solutions. Any fees, subscriptions, payment obligations, service levels, support commitments, renewal terms, or purchasing obligations are governed by the applicable written agreement between Choice Technology Solutions, LLC and the CoC, participating organization, or customer organization. We will not charge individual field app users for the Service without making clear in advance what is being purchased. ## 11. Data accuracy and no independent verification The Service is a tool for collecting, organizing, syncing, and exporting information entered by authorized users. Choice Technology Solutions does not independently verify the accuracy, completeness, truthfulness, eligibility, location, identity, or legal status of information entered by users or provided by respondents. You are responsible for entering information accurately to the best of your ability and following your CoC’s instructions for corrections, duplicates, incomplete responses, or data-quality issues. Mapping, GPS, geocoding, reverse-geocoding, and address information may be approximate or inaccurate and should be reviewed according to CoC procedures. ## 12. Disclaimer of warranties The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, accurate, complete, or available at all times, or that data, maps, geocoding, messages, notifications, exports, or information provided through the Service will be accurate, complete, timely, or reliable. Some jurisdictions do not allow certain warranty exclusions, so some of the above exclusions may not apply to you. ## 13. Limitation of liability To the maximum extent permitted by law, Choice Technology Solutions and its owners, officers, employees, contractors, agents, suppliers, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenue, goodwill, business opportunity, or reputation, arising out of or relating to your use of or inability to use the Service, even if advised of the possibility of such damages. To the maximum extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of: 1. The amounts paid to Choice Technology Solutions for the Service in the twelve months before the event giving rise to the claim, if any; or 2. One hundred U.S. dollars ($100). Nothing in these Terms limits liability that cannot be limited under applicable law. ## 14. Indemnification You agree to indemnify, defend, and hold harmless Choice Technology Solutions and its owners, officers, employees, contractors, and agents from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to: - Your violation of these Terms. - Your misuse of the Service. - Your unauthorized access to or use of count data or respondent information. - Your violation of applicable law or the rights of another person or organization. - Information you enter, upload, submit, disclose, export, or misuse through the Service. This indemnification obligation does not apply to the extent a claim arises from Choice Technology Solutions’ own gross negligence or willful misconduct. If you are using the Service on behalf of a government entity, public-sector entity, or organization that is legally prohibited from accepting indemnification obligations, this section applies only to the extent permitted by applicable law and the applicable written agreement. ## 15. Suspension and termination We may suspend or terminate your access to the Service, with or without notice, if: - You violate these Terms. - We reasonably believe your account has been compromised. - We reasonably believe suspension is necessary to protect respondents, users, CoCs, the public, Choice Technology Solutions, or the Service. - Your CoC or organization requests that your access be suspended or removed. - The applicable customer agreement expires or terminates. - Suspension or termination is required by law or permitted under an applicable written agreement. You may stop using the Service at any time. Upon termination, the license granted to you ends, and you must stop using the Service. If requested, you must delete the application from your device and return or delete any respondent information in your possession according to your CoC’s instructions. Sections that by their nature should survive termination will survive, including Sections 4, 5, 6, 7, 11, 12, 13, 14, 18, and 19. Return, retention, deletion, or export of count data following termination is governed by the applicable written agreement between Choice Technology Solutions, LLC and the CoC or customer organization, and by the Privacy Policy. ## 16. Apple App Store and Google Play If you download the application from the Apple App Store or Google Play, your use of the application is also subject to that store’s terms and policies. You acknowledge that these Terms are between you and Choice Technology Solutions, not Apple or Google, and that Apple and Google have no obligation to provide support or maintenance for the application. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce these Terms against you as related to your use of the iOS application. You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government restricted-parties list. ## 17. Changes to the Service or these Terms We may update these Terms from time to time. If we make changes, we will post the updated Terms and update the effective date or last updated date. Your continued use of the Service after updated Terms become effective constitutes acceptance of the updated Terms. We may also update, change, suspend, or discontinue the Service or any feature at any time, subject to any applicable written agreement between Choice Technology Solutions, LLC and the applicable CoC or customer organization. ## 18. Governing law and dispute resolution These Terms are governed by the laws of the State of South Carolina, without regard to its conflict-of-laws rules. Before filing any claim, you agree to first contact us at [\[email protected\]](https://quickpit.app/cdn-cgi/l/email-protection#e794929797889593a796928e848c978e93c9869797) and attempt in good faith to resolve the dispute informally for at least 30 days. If the dispute is not resolved informally, you and Choice Technology Solutions agree that the claim will be brought exclusively in the state or federal courts located in South Carolina, and you consent to the personal jurisdiction of those courts. The prevailing party may be entitled to recover reasonable costs and attorneys’ fees to the extent permitted by law. If you are using the Service on behalf of a public-sector or government-funded organization that is legally prohibited from accepting this governing law, venue, or dispute-resolution provision, this section applies only to the extent permitted by applicable law and the applicable written agreement. ## 19. General These Terms, together with the Privacy Policy and any applicable written agreement, are the entire agreement between you and Choice Technology Solutions regarding your end-user use of the Service. If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign or transfer these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law. We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, power outages, internet or carrier outages, cloud-provider outages, labor disputes, governmental actions, emergencies, civil unrest, cyberattacks, or other events outside our reasonable control. We may provide notices to you through the Service, by email, or through other reasonable means. ## 20. Contact Questions about these Terms? Contact: Choice Technology Solutions, LLC Phone: 843-608-8868 Email: [\[email protected\]](https://quickpit.app/cdn-cgi/l/email-protection#483b3d3838273a3c08393d212b2338213c66293838) Web: quickpit.app/support